Waterside Aquatics was established to bring you the best brands at great prices with fantastic customer service at all times.
With over 35 years of fish keeping experience, the staff at Waterside Aquatics are happy to share their extensive knowledge on keeping cold water, tropical and marine fish and happy to tell you which products work and which ones don’t (in their experience of course!).
Ordering is simple, safe and secure on-line and we never hold any payment details. All our products are posted out using the following carriers – Royal Mail, APC Overnight and My Hermes – so you can rest assured that they will get to you quickly and efficiently. Occasionally there is the ‘odd’ problem and we guarantee to resolve promptly and hassle free.
Most items are shipped with Royal Mail on a 48 hour tracked delivery but larger items such as aquariums do need to go on a pallet. On larger items there would be an additional charge for some postcodes outside mainland UK. Please contact us if you live in the highlands, IOW or IOM. We will contact you as soon as possible after the purchase to arrange this extra payment.
Selling only the best of brands, all our products are fully backed by their manufacturer guarantee and if you’re not happy with the product, simply return it for a refund or exchange – so long as it is unused and everything in the original packaging.
No problem is too big or small - we’re happy to help resolve them all with you. Working with all the major brands, we have access directly to their experts too and are happy to try and find a solution that works for you every time.
From everyone at Waterside Aquatics, Happy Shopping.